Privacy policy

Last updated 8 October 2026

What we collect

We store the account details you provide, your selected suburb, business profiles, offers, messages, requests, reviews and notification preferences. If you choose device location, your browser asks permission and we use the coordinates for your search. You can choose a suburb instead.

How we use it

We use this information to run your account, show relevant offers, manage enquiries, send account updates and investigate reports. Optional offer alerts require your consent. Change their frequency or turn them off in Account & alerts, or use the unsubscribe link in an alert email.

What others can see

Business profiles and published offers are public. Account email addresses and phone numbers are not public listing fields. The relevant provider can see the contact details needed for your enquiry. Your messages are visible to the conversation participants; authorised administrators may inspect records to handle support or moderation.

Service providers

Our hosting, email, image storage and subscription billing providers process information needed to deliver their services. Stripe handles subscription payment details; IdleHours does not store card numbers. These providers may process data outside Australia.

Cookies and activity

We use an essential session cookie to keep you signed in. We record offer views and impressions to show businesses aggregate activity. Operational logs and audit records help us investigate faults and abuse.

Access, correction and deletion

Update your profile and notification preferences in your account. You can download an account export and request deletion there. Deletion removes or anonymises your account details; records needed for other parties’ enquiry history, billing, disputes or legal obligations may be retained with access restrictions.

Contact

See support information for privacy questions, correction requests or complaints. Include enough detail to identify the account; never send your password.